Orders with Errors
On the Orders with Errors page, the administrator can view a list of orders that were started but because of errors, were not successfully completed. The administrator can then select an order to view its information and if needed, delete the order. However, orders can only be resubmitted by the users who entered them.
Menu Path: To display the page, click Orders With Errors on the Administration menu.
Viewing and deleting orders
The administrator will click Orders With Errors on the Administration menu to display the Orders with Errors page.
To view an order, the administrator can click its Order ID link. After viewing the order in the Start New Order page, the administrator can exit the page by clicking Cancel. This returns the administrator to the View My Orders page.
or
To delete an order, the administrator can click Delete in the order's Action field and then click OK in the confirmation window.
Fields
Fields | Description |
|---|---|
Order ID | Order identification number. |
User ID | The ID of the user who submitted the order. This ID is from the User Login field in the user's Employee Information detail page in PowerSchool ERP. The value in the User Login field in must match the value in the User ID field on the Users page in the PowerSchool ERP Security system. |
Vendor Interface | Identifies the vendor the order was submitted for. |
Action | For orders that were not successfully completed, a Delete link will display in this column. The administrator can click the link to delete the order. |
Interface Status | Status of the order. The following statuses can display: New Order Waiting For Shopping Cart - indicates an error occurred when the order was submitted to the vendor. Waiting To Be Sent To Vendor - indicates the purchase order has been processed and needs to be submitted to the vendor. A special program in VPO periodically sends purchase orders to vendors. |
Date Requested | Date the order was requested. |
Requisition | Number in PowerSchool ERP identifying the requisition that was created in VPO. |
Purchase Order | Number in PowerSchool ERP identifying the purchase order created from the requisition. |
Comments | Any comment added when the order was entered. |
Error Code | Indicates the type of error that prevented the order from being completed. |