The application in-app help online documentation provides access to help topics, release notes, and FAQ content in one searchable space.
Search Options
Search All Content
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From the dashboard, select Help Menu, then Help Center.
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Enter a search word or phrase in the search field. As you type, suggestions appear in a list. You can select a list item to navigate directly to the help page.
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If you want to search a specific topic space, click Search All and select a topic from the list. Otherwise, press Enter to search all topic spaces.
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Select a relevant result to display the help page.
If you are already using a help page and want to do a new search, click the PowerSchool P logo in the page banner to return to the help portal where you can search all topic spaces.
Search on a Page
Press Control + F or use your browser search function to find specific information on a page.
State-Specific Compliance Report Help
For online help related to state-specific compliance reports, from the Help Menu, select State Reporting. Each state has its own help space so if you click the PowerSchool P logo, it directs to the state home page and not the topic portal.
Supported Searches
The in-app help Search field supports several ways to search for information.
Match Phrase
To find content that contains a specific phrase, use double quotes (" ") to search for content that contains a phrase, for example, "temporary password".
The search ignores common words such as and, the, or, even if they are included within double-quotes. For example:
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Searching for "temporary password" returns only pages in which password appears as the first word after temporary
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Searching for "the password " returns all pages containing 'password' because 'the' is ignored.
OR
Use the operator OR to find content that contains only one of the words you enter. Enter OR between the words you want to find (OR must be in capital letters); for example, entering parent OR account returns content that contains either the word parent or the word account, providing more results than the Phrase search or the AND search.
AND
The AND search is useful when you want to find content that contains all the words you have entered, but the words are not a phrase. To use the AND Search, enter the operator AND in capital letters between each word. For example, parent AND account. The resulting pages contain all the words in the content (but not necessarily together, as in the Phrase search).
NOT
Use the NOT search to find content that contains one word but not the other. Enter the operator NOT in capital letters between each word. For example, to find content with the word parent but not the word account, in the Search field, you would enter parent NOT account.
Wildcards
Wildcards replace one or more characters in your search. Use a question mark ( ? ) to replace a single character or an asterisk ( * ) to replace multiple characters in your search. For example, print* finds content containing printer or printing, while b?tter finds content containing butter or better. Wildcards cannot be used at the beginning of a word.