Use the Attachments page to attach word-processing documents, spreadsheets, reports, photographs, and other files to a record. You can display attachments that were previously added if the View Attachments (paper clip) icon is highlighted.
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The maximum size limit is 10 MB.
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Supported file formats are .bmp, .doc, .docx, .gif, .jpg, .jpeg, .pdf, .png, .ppt, .pptx, .rtf, .txt, .xml, .xls, .xlsx, and .tiff.
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Your ability to display a file depends on having the appropriate software on your computer and your security profile and user access.
To display the Attachments page, click View Attachments on the toolbar after selecting a record. Some pages may have required fields before you can display the Attachments page. Messaging will prompt you to enter data in the required fields.
Attach a File to a Record
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Navigate to a page that supports attachments. The View Attachments icon will be active. If the icon is inactive then the page does not support attachments.
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Select a record. On batch processing pages, select a detail record for the View Attachments icon to become active.
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Click View Attachments. The Attachment Information section displays data related to the selected record. Data will vary depending on the page from which you opened the Attachments page.
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In the Add Attachment section, select a system-defined Attachment Group. The choices vary depending on the page from which you opened the Attachments page and security settings.
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Click Browse or Upload, and then use the window that displays to find the file you want to attach.
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Select the file, and then click Open or drag the file into the box.
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In the Title field, enter the title for the file as you want it to appear on the Attachments page.
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Click OK to add the attachment to the attachment list on the page.
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Click Back to return to the page from which you opened the Attachments page.
Display a File Attached to a Record
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Navigate to a page that allows attachments. Select a record. If attachments exist the icon will be highlighted.
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Click View Attachments to display the Attachments page.
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In the list section, double-click the attachment to display it.
Delete an Attachment
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Navigate to a page that allows attachments. Select a record. If attachments exist the icon will be highlighted.
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Click View Attachments to display the Attachments page.
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In the list section, select the attachment you want to delete.
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Click Delete.
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Click Yes.
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Click Back to return to the page from which you opened the Attachments page.