PowerSchool ERP System Administration

Event Log Viewer

Use this option to view specific details on any system errors that occur in PowerSchool ERP Financial Systems. The error details that show up here are the same as those found in the log files the system generates in the case of fatal errors.

The Event Log Viewer page gives you a quick way to find a particular error message and correlate the problem with the date and time when the error occurred. The viewer also provides the key information you can report to PowerSchool support for resolving the issue.

The option uses the standard search procedure for listing event log records. After generating a list of events, you can view full information for a particular event by selecting the record in the List section and clicking OK to display the Event Log Viewer - Event Detail page.

Menu Path:  System Administration > Administration > Miscellaneous > Event Log Viewer

Search Parameters Section

The following fields also display in the Event Log Viewer page's List Section, as well as in the Event Log Viewer - Event Detail page.

Field

Description

Date Or Time (From and To)

Two sets of fields which let you define a date/time range for selecting event log records. Enter a beginning calendar date and time in the From fields and an ending calendar date and time in the To fields.

  • To list all records created after a specific date and time, enter the date and time information in the From fields, then leave the To fields blank.

  • To list all records created before a specific date and time, enter the date and time information in the To fields, leaving the From fields blank.

  • Enter dates in the MM/DD/YYYY format. Enter time in HH:MM:SS format.

Source

Name of the actual 4gl program that generated the event log record. You can select a specific program or leave the search field blank.

Line

Specific line in the 4gl program that generated the event log record. The system provides this information in a display when a fatal error occurs.

Error

Text providing the type of error that occurred. This field generally contains a numeric identifier. When an error occurs, the system displays a message indicating the error type. If you remember a portion of the error type, you can enter this as search text to list all occurrences of that particular problem.

Description

Detailed information for the event log record. You can search for occurrences of an error if you enter a meaningful portion of the descriptive text as search criteria.